Privacy Policy

We use a number of definitions in our Privacy Regulations that can be used in the singular or plural:

Regulations: these Privacy Regulations;
Privacy legislation: the Act Implementing the General Data Protection Regulation (AVG: de Algemene Verordening Gegevensbescherming);
Cookie: a small file that is placed via an internet site on (the IP address of) your computer which records information about your visit to the DNA Care internet site.

1. Explanation of the Regulations
DNA Care may not automatically process the data you provide. The privacy legislation is intended to protect the privacy of individuals. This Act restricts the permitted use of your personal data by others. Acting on this legislation, DNA Care has the duty towards its clients to:
• inform them of the way in which and the purpose for which data are processed by DNA Care;
• state who is allowed to view the data;
• request permission to process certain data.

DNA Care considers your privacy important. That is why DNA Care explains in these Regulations how it deals with your data, what the purpose is of its use, and for the processing of which data DNA Care must explicitly request your permission.

2. The personal data DNA Care uses and the purpose of such use
DNA Care may and (possibly) will process your data if you are or will become a client of DNA Care. DNA Care collects your name, address, telephone number, IP-adress, email address, date of birth and skype-address. These data enable us to:
• finalize the contract clients conclude with DNA Care financially and administratively;
• provide our services;
• reach clients or interested parties if this is necessary;
• develop/further optimise our services.

IP addresses/cookies
DNA Care keeps IP addresses (anonymized) of clients or prospective clients who visit the website. These data enable us to:
• improve the functionality and contents of the website;
• keep track of the subjects or applications in which prospective clients are interested.

Explanation of the placement of cookies
When you visit our website cookies are automatically placed that allow us to keep certain information up to date on the basis of your (anonymized) IP address. This concerns, for example, information on how often you visit our website and in which topics you are interested. For more information, we refer you to our cookie policy on the website. There are different types of cookies. DNA Care needs your permission to place certain cookies. This permission is obtained by DNA Care by asking for your consent once, when you visit our website for the first time. You can withdraw your permission for the placement of cookies by changing the settings in the browser you are using.

3. Provision of personal data to third parties
DNA Care does not provide any personal data to persons or businesses outside the DNA Care organisation, unless:
• this is required by a statutory provision;
• this is necessary to perform a contract that DNA Care has concluded with you;
• you have given permission to do so, for instance when you give permission to place cookies (we refer you to our cookie policy).

4. Obligations/secured access/confidentiality/retention period
DNA Care processes your personal data only in accordance with the law. This implies, among other things, that the data are processed only for the purpose of which they are obtained and in a proper/careful manner, in accordance with the law and these Regulations.

Your personal data can be accessed only by the staff of DNA Care, unless stated otherwise in these Regulations. All your personal data are protected by DNA Care against unauthorised access. This protection consists of:
• having a personal password for each employee to log in to the digital system;
• the staff of DNA Care having a duty of confidentiality with respect to all personal dataprovided to DNA Care;
• technical measures taken by DNA Care in accordance with the law, to secure the system it uses against external data breaches.

Your personal data will be kept no longer than necessary for proper administration and/or other defined goals. DNA Care applies a period of two years from the last provided service/purchase/order/invoice, after which the data are destroyed. The law may prescribe a different retention period. If so, DNA Care will comply with the prescribed statutory retention period.

5. Your rights as a person concerned
• The right to be informed. You have the right to know whether and which personal data of you are processed and for what purpose.
• The right of inspection. You have the right to view and copy these data, provided that the privacy of another person is not thereby impaired.
• The right to correct and remove. You have the right to correct, change or delete data. The right to (partially) remove your data can only be met if the retention of the data is not of considerable interest to another person and if there is no law that prescribes that the data must be saved.
• The right of resistance. In certain cases you have the right to oppose the processing of your data.
• The right of data portability. You have the right to receive your personal data that is stored and transfer it to another organization.
• The right to a human eye in case of automated decisions. When an automated decision is about to be made, you have the right to have the decision taken by human intervention.

If you want to exercise your rights, you can state this by sending an email to If your request is rejected, the reason of the rejection will be explained to you. One reason may be that your file contains information that is or may be important for another person. You will receive notice from DNA Care within one month of receipt of your request.

If you have a complaint about the processing of your personal data, you can also contact DNA Care. DNA Care will together with you attempt to solve the problem.

Do you have (other) comments, questions or suggestions? You can also contact us for these matters. DNA Care will of course handle the personal data provided in this context also confidentially and carefully.

Our current contact details can be found on the website of DNA Care.

Privacy Regulations of DNA Care version March 2020.

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