Privacy Policy

Privacy Policy of DNA Care:
We use a number of definitions in our Privacy Policy that can be used in the singular or plural:

Policy: this Privacy policy;
Privacy legislation: the Act Implementing the General Data Protection Policy (AVG: de Algemene Verordening Gegevensbescherming).

1. Explanation of the Policy 
DNA Care may not automatically process the data you provide. The privacy legislation is intended to protect the privacy of individuals. This Act restricts the permitted use of your personal data by others. Acting on this legislation, DNA Care has the duty towards its clients to:
• inform them of the way in which and the purpose for which data are processed by DNA Care;
• state who is allowed to view the data;
• request permission to process certain data.

DNA Care considers your privacy important. That is why DNA Care explains in this policy how it deals with your data, what the purpose is of its use, and for the processing of which data DNA Care must explicitly request your permission.

2. The personal data DNA Care uses and the purpose of such use 
DNA Care may and (possibly) will process your data if you are or will become a client of DNA Care. DNA Care collects your name, address, telephone number, email address and date of birth. Only when needed DNA Care will register your skype-address. These data enable us to:
• finalise the contract clients conclude with DNA Care financially and administratively;
• provide our services;
• reach clients or interested parties if this is necessary;
• develop/further optimise our services.

3. Provision of personal data to third parties

DNA Care does not provide any personal data to persons or businesses outside the DNA Care organization, unless:
• this is required by a statutory provision;
• this is necessary to perform a contract that DNA Care has concluded with you;
• you have given permission to do so.

4. Obligations/secured access/confidentiality/retention period 
DNA Care processes your personal data only in accordance with the law. This implies, among other things, that the data are processed only for the purpose of which they are obtained and in a proper/careful manner, in accordance with the law and this policy.

Your personal data can be accessed only by the staff of DNA Care, unless stated otherwise in this policy. All your personal data are protected by DNA Care against unauthorized access. This protection consists of:
• having a personal password for each employee to log in to the digital system;
• the staff of DNA Care having a duty of confidentiality with respect to all personal data provided to DNA Care;
• technical measures taken by DNA Care in accordance with the law, to secure the system it uses against external data breaches.

Your personal data will be kept no longer than necessary for proper administration and/or other defined goals. DNA Care applies a period of two years from the last provided service/purchase/order/invoice, after which the data are destroyed. The law may prescribe a different retention period. If so, DNA Care will comply with the prescribed statutory retention period.

5. Your rights as a person concerned 
• The right to be informed. You have the right to know whether and which personal data of you are processed and for what purpose.
• The right of inspection. You have the right to view and copy these data, provided that the privacy of another person is not thereby impaired.
• The right to correct and remove. You have the right to correct, change or delete data. The right to (partially) remove your data can only be met if the retention of the data is not of considerable interest to another person and if there is no law that prescribes that the data must be saved.
• The right of resistance. In certain cases you have the right to oppose the processing of your data.
• The right of data portability. You have the right to receive your personal data that is stored and transfer it to another organization.
• The right to a human eye in case of automated decisions. When an automated decision is about to be made, you have the right to have the decision taken by human intervention.

If you want to exercise your rights, you can state this by sending an email to If your request is rejected, the reason of the rejection will be explained to you. One reason may be that your file contains information that is or may be important for another person. You will receive notice from DNA Care within one month of receipt of your request.

If you have a complaint about the processing of your personal data, you can also contact DNA Care. DNA Care will together with you attempt to solve the problem. Do you have (other) comments/questions/suggestions? You can also contact us for these matters. DNA Care will of course handle the personal data provided in this context also confidentially and carefully. Our current contact details can be found on the website of DNA Care.

Privacy Policy of DNA Care, version July 2018.

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